According to a new report issued by PwC on the Top 10 Issues Facing Healthcare in 2014, price transparency ranks as the most important issue. Perception Strategies stands ready to support healthcare organizations with a program specifically designed to assess their pricing transparency readiness.
“We have been conducting mystery shopping focused on pricing for many years,” said CEO Brooke Billingsley, “and this report just confirms that there is no more important time to utilize unbiased consumers to make sure providers are successfully delivering pricing information.”
Perception Strategies’ use of healthcare mystery shopping to test pricing transparency is an effective and timely way to determine not only the pricing information being communicated by healthcare employees, but it can provide a systematic and reliable way to get real time information on your competitor’s pricing.
Contact us today at 317-546-0970 or brooke@perstrat.com to discuss implementing a Pricing Program.